My complaint:
I filed my taxes through turbo tax and opted into the option to pay my fees with my refund, SBTPG is a third party affiliate who is a green dot company who handles the fees and sends the refunds to be mailed to you, instead of sending the money to my bank account, green dot switched the bank account and routing number, took my money, and sent me a fake cashier’s check in the mail. I contacted the IRS and they gave me the bank account and routing number that the money was deposited into, the date , and how much was sent. I have a picture saying that it was received through SBTPG website but I never was able to receive my refund.
Suggested solution:
Green dot should refund me the money they stole and issue it back to the IRS so they can give me my money.
