Green Dot Bank complaint: bill pay

Name: bill pay
Item: Green Dot Bank
Author: sereta

Open 13 Feb 2021 180 views Banks

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Filed 13 Feb 2021 by sereta

I set up a bill on my account on Feb 8th today is Feb 13th I can’t get them to tell me where the money is or why they did not put it in my other account. Everytime I call I have to wait 39 minutes now it’s taking an hour for them to get on the phone

Green Dot Bank complaint: bill pay — Photo sereta uploaded with this complaint

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Case details

Status: Open
Company: Green Dot Bank
Filed: 13 Feb 2021
Desired resolution: At least give me information where my money is or at least put it in the other account .
Problem: Bill payment missing, no explanation given
About: bill payment
Dealing with it for: 5 days

Progress

Filed
Company notified
Company replied
Resolved

13 Feb 2021 Complaint filed and published
13 Feb 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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