While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Shane b on 15 April 2020 about Green Dot Bank.
I checked my status under “where’s my check” and it says it was deposited in my account but My stimulus check was not in my account!! My fiancé has hers deposited in her account!!! I am reading all these negative... Read more
Complaint from kaknl2 on 15 April 2020 about Green Dot Bank.
I am normally paid semi monthly and for some reason today my paycheck is not in the bank. I checked with my employer and everything went through on their end. I need my paycheck to pay bills. ... Read more
Complaint from dgm32363 on 15 April 2020 about Green Dot Bank.
IRS accepted :on 2-14-20 ,then on 2-26-20 was supposed of been put refund on green dot card supposed to receive on 3-1-20 not received so called on 3-7-20 gave me another no live person . On 3-9-20 called talked with... Read more
Complaint from RAdallas on 15 April 2020 about Green Dot Bank.
I disputed 2 charges on my card, they settled one and added the amount to my card, not the other one. I also changed my address online, as I had recently moved they told me I needed to send them... Read more
Complaint from Krisiemanley on 06 April 2020 about Green Dot Bank.
I've been trying to get a hold of green Dot for weeks. Then I get my disability check direct deposit and it's there somewhere but I can't get to it. And I need it to pay my bills and get... Read more
Complaint from Aghajan on 04 April 2020 about Green Dot Bank.
Really unbelievable happens To whom it may concern. I The Primary Policy Owner and Victim of Vandalism and Theft from my home have been completely discriminated against by a Green dot bank, who fraudulently and illegally distributed... Read more
Complaint from Lahiggins05 on 01 April 2020 about Green Dot Bank.
Green dot advertises they pay 4 days early. Today is 4120 and I have not received my disability. My normal pay day is the 3rd of the Month but green dot has paid me early until now. They have charged... Read more
Complaint from Fkaytop1978 on 28 March 2020 about Green Dot Bank.
Fist of all I'm homeless I pay for a room by the month with my ssi income I'm mentally disabled. Yesterday I seen a charge on my account I dispute it. The next morning my account was blocked I called... Read more
Complaint from Jessica231 on 25 March 2020 about Green Dot Bank.
On 3102020 I went to a local Walmart to withdraw money from my turbo tax prepaid card . In a form of cash back . attempted to withdraw $1,000 and they charge a fee of $3.74. The charge declined so... Read more
Complaint from Los on 28 October 2019 about Green Dot Bank.
I opened a direct deposit account for my work to make thjngs easy for my financial thing .i made the biggest mistake of usein green dot .com for this because third service is the absolutely is the worst ever they... Read more
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