Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Stimulus check

Complaint from Richard_duncan79 on 29 April 2020 about Green Dot Bank.

Said I would get my payment today via it's check my payment I have not received my payment for it's stimulus check was to be directly deposited today and I did not receive it.. need money for my health cancer... Read more

Comments: 2
Rating:

un received card

Complaint from moe103500 on 27 April 2020 about Green Dot Bank.

i have ordered a card all my payments are sitting on this account i cant use. Customer service is no exsistant to solve my issue Read more

Comments: 0
Rating:

not allowing to speak to anyone

Complaint from SRuben2768 on 22 April 2020 about Green Dot Bank.

had a question bout a charge. all i wanted was some clear understanding on a charge. had to go through misuse of my card to get to a live person. who in turn cut my card off and told me... Read more

Comments: 0
Rating:

MISSING STIMULUS DEPOSIT

Complaint from Sawyer626 on 21 April 2020 about Green Dot Bank.

I am missing my economic relief stimulus payment. The IRS WEBSITE says they have already sent my payment to my greendot debit card, yeg there is mothhing on my account about any pending deposits. I need my money for... Read more

Comments: 0
Rating:

Can’t access money

Complaint from Breedy07 on 16 April 2020 about Green Dot Bank.

I can log on and see my money but when I swipe my card it’s being declined. I even transferred from one green dot account to another and same thing with that card. Why am I being declined if there’s... Read more

Comments: 0
Rating:

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