Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Account Hacked

Complaint from Tina3429 on 12 December 2023 about Green Dot Bank.

I log out of my account and I got a email that my account email and number was updated without my consent The problem now is that I can’t access my account because I can’t get a code from the... Read more

Comments: 0
Rating:

Can't access my money

Complaint from Robert Sams on 09 December 2023 about Green Dot Bank.

I have a number of complaints. First in October my Go2bank debit card went missing/stolen. Then when I got my direct deposit from Social Security. There was a $1200 withdrawal from my account to another person (Aaron Yamashita) obviously person... Read more

Comments: 0
Rating:

My account was hacked

Complaint from Lashonda Porter on 07 November 2023 about Green Dot Bank.

My account was hacked 2 days before my birthday on Sept 7th. When I received calls from green dot I decided to go and take my money out but by the time I got to an atm my money was... Read more

Comments: 0
Rating:

Scam

Complaint from Jeffrey Hall on 04 November 2023 about Green Dot Bank.

I was scam out of 356.95 On 11.3.2023Case number 141838653 Read more

Comments: 0
Rating:

Walmart Money Card

Complaint from Lisa75751 on 29 October 2023 about Green Dot Bank.

I have had a Walmart money card for 10 years . My paychecks have always been deposited on it and for the last three years, my disability checks from social security have been as well, On Friday, October 20, 2023... Read more

Comments: 0
Rating:

Terrible customer service

Complaint from Ranger Val on 07 October 2023 about Green Dot Bank.

Rep’s can’t answer my questions regarding cash back rewards. What they don’t know they often lie about or they hang up on you. I have been calling once a day since September 2, 2023 with a wait time of 40... Read more

Comments: 0
Rating:

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