Complaints about Green Dot Bank

On this page you can see which complaints are submitted about Green Dot Bank.

How to file a Green Dot Bank complaint?

Whatever your complaint about Green Dot Bank is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Green Dot Bank complaint' button.
2. Describe your complaint in detail, and suggest how Green Dot Bank should resolve it.
3. Submit your complaint directly to Green Dot Bank and mention that you posted your complaint on

Statistics of Green Dot Bank in the category Banks

329 total complaints
1.7 /10
477 votes

Complaints overview

Stole my Cashback

Complaint from on 27 March 2022 about Green Dot Bank in category Banks

They stole my Cashback that I built through the past year $132 and the audacity to tell me it was because of too many overdrafts through the year!! And I have overdraft protection!! But account was in good standing at... Read more

Froze card

Complaint from on 25 March 2022 about Green Dot Bank in category Banks

This all started the the 7th or 8th of March 2022. I called the customer service on back of card because I had 2 unauthorized charges. As soon as I made the call my card was locked. ... Read more


Complaint from on 21 March 2022 about Green Dot Bank in category Banks

I was hacked and acct was closed down. They manage to get my money back so I sent in all my documents through customer service saw it and this is taking way to long over the limit.... Read more