Complaints about Green Dot Bank

On this page you can see which complaints are submitted about Green Dot Bank.

How to file a Green Dot Bank complaint?

Whatever your complaint about Green Dot Bank is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Green Dot Bank complaint' button.
2. Describe your complaint in detail, and suggest how Green Dot Bank should resolve it.
3. Submit your complaint directly to Green Dot Bank and mention that you posted your complaint on

Statistics of Green Dot Bank in the category Banks

1102 total complaints
1.8 /10
340 votes

Complaints timeline

Refund my money

Complaint from on 16 February 2021 about Green Dot Bank in category Banks

I purchased a prepay green dot card and uploaded 300.00 I got home to activate my card and the card stated it was an invalid card. I called 5 times to customer service. Was told to upload my drivers licenses to... Read more