While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jackiewharris68@yahoo.com on 07 October 2023 about Green Dot Bank.
I have had a green dot card for years and recently, Well over a month ago they closed my account, the first lady I talked to took my information and said in 10 to 12 calander days I would receive... Read more
Complaint from Miss Linda on 27 September 2023 about Green Dot Bank.
I've been waiting for a replacement card for 35 days. My social security was deposited into this account and I can't pay my bills. I've called 26 times and have been told it's on the way. I've even been given... Read more
Complaint from ALA on 26 September 2023 about Green Dot Bank.
Greendot card received a charge for the amount $77.99 from Digital River USA corp. On my account and then refunded it back In minutes as of 09/17/2023. I finally was able to speak to a live person because the transaction made... Read more
Complaint from Bernie339 on 24 September 2023 about Green Dot Bank.
I had a direct deposit from work to go2bank and they did not send me a debit card kept saying there was technical difficulties once the direct deposit was entered they closed my account and said I had to send... Read more
Complaint from Dijah on 24 September 2023 about Green Dot Bank.
My purse was taken. Along with phone id and all. Over 4000 was taken from me. Filed dispatcher kept denying me and wouldn't even give the provisional credit. Finally months later they stat to respond after complaints were filed. They... Read more
Complaint from Madd3 on 20 September 2023 about Green Dot Bank.
Went to move 60 over from the Walmart vault now their is $180 gone missing where is my money Read more
Complaint from Dedradavis on 10 September 2023 about Green Dot Bank.
Hello my complaint is overdraft protection my last 2 direct deposits money is taken from paycheck what's owed ...when I try using my overdraft protection I get a suspension on the walmart debit card after just 2 Transactions this is... Read more
Complaint from Tia5638 on 10 September 2023 about Green Dot Bank.
Back In April I had several unauthorized transactions at different Walgreens with in a few blocks away from each other in another state I don't live in $700 worth ,greendot told me it was me and wouldn't give me my... Read more
Complaint from David Paronto on 31 August 2023 about Green Dot Bank.
I was about to become a victom of a scam so I cancelled my card with 250$ on it I have received a new card already but not my refund.The case is 133193523. Here is my receipt. Read more
Complaint from Eldertracywms on 30 August 2023 about Green Dot Bank.
On 7/31/23 I was notified of suspicious activity on my account. I responded immediately and the account was blocked. I have been waiting for a replacement card ever since. I cannot pay my bills, rent, etc.... Read more
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