While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Btenda on 04 May 2020 about Green Dot Bank.
I went on web requested a new card I lost mine it said 15 dollars I would receive in 3 days been over week almost two . impossible to talk to live person on phone I have money that suppose... Read more
Complaint from crista78 on 04 May 2020 about Green Dot Bank.
the IRS website states that they have deposited my stimulus check to my green dot bank account on april 30th of 2020. When i log on to my greendot account my stimulus deposit is not showing up anywhere. Its now... Read more
Complaint from Portet122pissed on 04 May 2020 about Green Dot Bank.
I did my taxes online opted to have the turbotax card sent in the mail. My refund was deposited into greendot bank march 24,2020. I still have not received my turbotax card and it 2 months later. I cant access... Read more
Complaint from Andreac59 on 03 May 2020 about Green Dot Bank.
The IRS said my stimuls was scheduled for April 29 to be deposited in my green for accnt and I still have not received it nor is it pending and I can not get ahold of a single human at... Read more
Complaint from Diane17 on 02 May 2020 about Green Dot Bank.
IRS said on April 29th I would have my money on my account and nothing. IRS says to contact your banking to find where the money is and no getting through to them. One day I'm negative on my account... Read more
Complaint from Sheryl on 02 May 2020 about Green Dot Bank.
The Green dot agent said my card was compromised by fraud. A new card was mailed to me he said that I could not use that card either to buy one at the store.I have a balancecredit of $196.36 on... Read more
Complaint from Amber0507 on 02 May 2020 about Green Dot Bank.
Unemployment issued my payment to greendot yesterday I have ed this and they have not posted it to my account. They are holding my funds which they say they do not. Will also be filing complaints with bbb and consumer... Read more
Complaint from munizgfx2 on 02 May 2020 about Green Dot Bank.
April 23rd green dot locked my account, when my account was locked over $300.00 i had in my savings account vanished. I Tried several times to contact this company over email and phone but i get no response, i am... Read more
Complaint from tpbnks on 01 May 2020 about Green Dot Bank.
froze my acct. sent me another card that couldn't be registered. have no way of getting my funds Read more
Complaint from Shannonjennings on 30 April 2020 about Green Dot Bank.
Green dot has a block on my stimulas payment and i got a brand new card for them to tranfer my funds to and they wont .i lost the card my payment went on i cant even talk to a... Read more
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