Complaint: Why does Green Dot do this?

on 12 January 2021 about Green Dot Bank in category Banks

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My complaint:

I signed up with my real social security but I accidentally input the wrong information . Now the account is restricted with $400 on it. I can’t get the money off of it. How do I get my money back?

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Justified complaint?

Suggested solution:

Either lift the restriction so I can use the card or write a check for the money on the account.

Why does Green Dot do this?
Why does Green Dot do this?
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