Green Dot Bank complaint: My 300 is in limbo with

Today I went into my local sheets and deposited $310 on to my Green Dot card the $10 was the activation fee usually within 10 to 20 minutes my money is there to access it is now going on 3 hours my money is not there it was the last money I had I needed it to buy my mother’s medication and to feed my children they have no idea when my money will be there and they won’t let me go back to sheets and get it back even though I have a receipt I don’t understand how I was able to deposit onto Green Dot if there was problems now my money is in limbo somewhere I have talked to five different people managers corporate and everyone tells me it’ll be resolved when it’s resolved and that that’s all they can do for me I can’t buy gas if my card isn’t approved but you can take my money and just keep it not give it back to me and tell me there’s no end in sight that is theft Green Dot is supposed to be something I can trust in how can I trust in something that tells me they don’t know when my money will be there my last $300 everything I worked for in limbo somewhere and I have nothing I can’t go to the store and buy my kids milk I can’t get my mom’s medication I can’t put gas in my car Green Dot and sheets are million dollar companies they have insurance to protect themselves from things like this if there is an outage you should not be able to deposit onto your site if there’s an outage the store that sells your reloads should let the customer know not take their money and put it on there and tell them it’s their problem I feel so violated by this company and sheets as well I’ve never ever gone to an actual bank and deposited cash and then tell me up sorry we don’t know when you’re going to access it it seems pretty fishy to me and again how was I able to load it onto the card if you guys were experiencing issues my cash in hand went into sheets register they gave me a slip that said activated yet my money is nowhere to be found I can’t log into my account and there’s no end in sight what am I supposed to do who is going to be held accountable for the fact that I cannot feed my children who is going to be held accountable for the fact that I could not pick up my mother’s medication before the pharmacy closed on New Year’s who is going to write these wrongs I won’t stop until it’s fixed this is robbery this is theft when you overdrafted a bank they find you so what are you going to do with the fact that you’ve had my money for 4 hours now almost and it’s still not there for me to access when I paid in cash. I’ve taken numbers and names of every person I’ve spoken to and I won’t stop until I know this will never happen to someone again I’m a single mother I work very hard for my money and I trusted your business to be safe with my money there’s no excuse for this there should be no we’ll fix it when we can it should be we will refund your money to sheets and you can go pick it up million dollar companies robbing a single mother pathetic I will be deactivating my Green Dot count as soon as this is resolved and you can rest assured that I will tell everyone and anyone about this Injustice