My complaint:
I’ve been calling customer service since July 21st 2021. They randomly sent an email saying it’s unusual activity going on with my account because my taxes was deposited into my account. Only 1,079. That’s not much. I HAVE KIDS TO FEEL WHILE SUPERVISORS HANG UP IN MY FACE AND BEING RUDE. I have 4 different case numbers because NOBODY IS HELPING ME. Greendot is scamming me FOR WHAT? The CEO of greendot DEN HENRY makes 2.4 million dollars a year. Why take my 1,079 and giving me the run around when you have more then people will ever see in a life time. I’ve contacted fraud department to unlock my account and send full refund in a paper check. I have to wait another 4 weeks for the check IF IT COMES AT THIS POINT. They lie and schem and steal from the lest fortuned people. That’s not ok. I’m a single mother I work hard. Im late on rent and I was depending on this money.
Suggested solution:
I want a full refund of my account and to close my account with greendot
