Green Dot Bank complaint: Green Dot put a block on my account

I had registered my card through OfferUp the money was deposited on my account, Green Dot put a block on my account due to suspicious transaction history I was told to email them or receipt which I did numerous times and I was told they were never received they’ve been on hold for a long period of time every time I call customer service is very rude I never get a call back when I ask to speak to the supervisor or manager I asked them how else can I take my money out of my account they say there is no other way there’s nothing else that can be done because my account has a block on it this has been ongoing for over a month now I still have not received my money or my card to be unblocked.but now Green Dot is taking money off of my account for service fees how can that be done if there is a block on my account anybody should be getting a service fee it should be me added to my account I really wish I would just get my money and I would close my account.