Complaint: Monthly fee refund

on 10 February 2021 about Green Dot Bank in category Banks

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My complaint:

The first day of having my card I was charged a monthly fee I was told in 24hrs I would receive a refund I still haven’t received my refund I’m on the phone as we speak been on the phone for 40 mins the line just went dead

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Justified complaint?

Suggested solution:

Put my money back on my card

Monthly fee refund
Monthly fee refund
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