Complaint: Dispute of charges

on 10 February 2021 about Green Dot Bank in category Banks

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My complaint:

On 1092021 and 1102021 items were purchased,those packages were received on 1302021 and I refused them and emailed merchants and asked to have the items refunded,on 2052021 and on 2062021 the items were received to city and state where they came from,I am asking that my account be credited for totals $26.07 and $69.90 for the total of $95.97,upon calling Green Dot at 1-888-285-4169 a representative of the financial institution said he could not assist me that I needed to contact merchant and I informed him that I did and had verifying evidence of that contact

0 0 votes
Justified complaint?

Suggested solution:

Credit my account for the 2 charges of $26.07 and $69.90 for a total of $95.97 and it should be done immediately

Dispute of charges
Dispute of charges
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