Green Dot Bank complaint: Someone changed my email address on my app

Name: Someone changed my email address on my app
Item: Green Dot Bank
Author: ELIZABETH

Open 11 Feb 2021 327 views Banks

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Filed 11 Feb 2021 by ELIZABETH

I can’t access my green dot account because someone hacked my account and changed my email address and password and put their email address and phone number

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Case details

Status: Open
Company: Green Dot Bank
Filed: 11 Feb 2021
Desired resolution: Help me get into my old account instead of telling me to wait on a new card
Problem: Account hacked, email and password changed
About: bank account

Progress

Filed
Company notified
Company replied
Resolved

11 Feb 2021 Complaint filed and published
11 Feb 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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