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Green Dot Bank complaint: Closed my account when they knew that the second stimulus was coming

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Filed 7 Jan 2021 by Mike

They closed my account because I was negative 19.29 and the second stimulus payment was pending from the irs. I tried to get customer service to unlock the account my card is still good and I had not asked to close my account. These reps just kept saying the same thing over and over again. I asked for a supervisor that would help me out and he was very rude and repeated the same thing as the previous one. This company has no empathy for the customer and now I will not have the stimulus money for at least a month or more thanks to these rich people who are playing with my money and probably holding it in there account for as long as legally possible to get the interest for it then sending it back to the irs knowing that it is for me and knowing that I will be screwed by there actions. I hate this company they just take rake and toss there customers that are already not financially secure already. They take advantage of this fact and we consumers are the ones who are losing our lives and they do not care if that happens. I understand that they have a business to run but have a little bit of understanding about what is going on with the customer. Then I get off the phone with him and I get a email that says that you may have got an email from us that says that we had reactivated your account thats false and we have sent your eip payment back to the irs. So they knew that it was my eip payment and instead of just letting it be deposited into my account and getting there 20 bucks for the money that I owe they sent back the money that I was counting on to make it to my new job that I was finally able to get after months of being unemployed. So now I’m possibly not going to be able to make it to this job that is a great job because of a selfish bunch of rich people who are not even from this country. I am so pissed right now. This company ought to be sanctioned by the government of the United States .

Green Dot Bank complaint: Closed my account when they knew that the second stimulus was coming
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