Green Dot Bank complaint: Holding my money

Name: Holding my money
Item: Green Dot Bank
Rating: 1
Author: Jason

Open 10 Jul 2023 159 views Banks

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Filed 10 Jul 2023 by Jason

I got a green dot card to pay a bill. I activated it and sent pics of my i.d. the system keeps telling me it’s not legit. It can’t read it or whatever. I have submitted over 25 times. I’m done talking to their bullshit agents

Green Dot Bank complaint: Holding my money — Photo Jason uploaded with this complaint

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Case details

Status: Open
Company: Green Dot Bank
Filed: 10 Jul 2023
Rating: 1/5
Desired resolution: I want my money back period. No fees no nothing. Let me go to the ATM and pull out every dime for free. There is no way in hell I should have to pay anything for service like that
Problem: ID verification fails, funds held
About: prepaid card

Progress

Filed
Company notified
Company replied
Resolved

10 Jul 2023 Complaint filed and published
10 Jul 2023 Message from Bizzy: we notified Green Dot Bank about this complaint.

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