Green Dot Bank complaint: My money is gone off my card

Since last year I’ve been contacting Green Dot repeatedly about a deposit that was made for IRS. They told me I’VE NEVER RECEIVED A DEPOSIT SO AT THAT POINT. Contacted IRS and ask them if they could put a trace on the deposit to make sure that they had in fact did put it into my account with Green Dot now a year later. They have shown proof that they did in fact put that deposit on my granddad account. Mind you I contacted Green Dot about 2 weeks ago again about the same inquiry they told me still I never received a deposit they couldn’t find nothing so I then asked them if they could possibly give me all a printout of my transactions from the deposit date from last year march. To today’s date present 2022. They then printed out my transactions and which it shows blank blank blank no transactions were made no deposits were made and nothing from that time period in which I have asked for it only thing that was on there was transactions or the monthly fee of 795 and that’s it. So I contacted them again regarding the paperwork they sent me and all of a sudden they want to switch it up and say that there’s a whole bunch of transactions the money was deposited everything going against what they showed me on the papers they just printed so now they ain’t trying to give me my money now one time was I ever told that there was all these transactions or anything like that. And if it was all these transactions why were they put it on the paperwork. I need my money back. And who do I go to tell me with this they shouldn’t be able to get away with s like this