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Green Dot Bank complaint: Locked both of my cards with 500.00 on one of the cards

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Filed 25 Mar 2021 by Don

I transfered 500.00 on March 15th to my other green dot card so my wife could pay a bill, when she went to pay the bill, the card was locked. They told me i had to upload my documents which i did several times and I just keep getting the runaround, now the guy tells me today that i will never get my money because the cards are permamently blocked. I dont understand why they would steal my money, I’m not rich and I need that money to survive, I have done everything they have asked of me over and over again. I feel ashamed because I trusted this company with my money that i could not afford to lose. Why wont they just unblock my card I verified who I was , I also feel like my Identity is being stolen with so many verifications i upladed. They also locked my other green dot card for no reason,

Green Dot Bank complaint: Locked both of my cards with 500.00 on one of the cards
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