Green Dot Bank complaint: Failure to Close Account after 2 Requests

Name: Failure to Close Account after 2 Requests
Item: Green Dot Bank
Author: Frank

Open 20 Aug 2021 196 views Banks

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Filed 20 Aug 2021 by Frank

Twice I have called Green Dot to close an account and was assured each time that the account would be closed, the fees removed, and then soon following I keep receiving statement with a negative balance. I WANT THIS ACCOUNT CLOSED: ACCT592317189891, associated with the name Frank Polizzi, North Babylon NY 11703. i HAVE POSTED THIS COMPLAINT ON COMPLAIN.BIZ!

Green Dot Bank complaint: Failure to Close Account after 2 Requests — Photo Frank uploaded with this complaint

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Case details

Status: Open
Company: Green Dot Bank
Filed: 20 Aug 2021
Desired resolution: REMOVE ALL FEES AND CLOSE ACCOUNT AT MY REQUEST.
Problem: Account not closed despite two requests
About: bank account

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2021 Complaint filed and published
20 Aug 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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