My complaint:
December 23rd 2020 my identity was compromised when my ID got me account was taken over by scammers out of my out of my hands out of my control I immediately contacted all of my creditors and including the credit bureaus and so forth and so on police reports and so on I have reached out to bring that the same day I got this had taken place I did not hear back from them until March 6th 2021 at that point they just give give me the balance around bounce around opening a new account with go go to Mac instant is what they told me to do I did that long term is short I had also filed an arbitration against them and when they received the arbitration notice the Henry CEO of Green Dot and his attorney Elizabeth Schaefer to get by themselves to freeze my account remove money on April 7th 2021 and the amount of $1,9 70 which was a refund due to cash out doing their proper investigation and seeing that this was money that was stolen for me it was a refund for the money that was confiscated for me illegally bye which went into my go to bank account and Elizabeth Shaffer being the attorney was the only person who was allowed to access that account and doing so I have emails and a recording of her stating that she was the one who changed my personal information within my account my attorney at that time was under the impression that he didn’t have a win-win case because of the way that they made it was like I was the one that had been there the Friday and all this and it wasn’t I that has been proven by ID not me the police department and several other Federal investigators I want my money back I want my name cleared they lied they manipulated they deceased the FDIC and so many others this company needs to be shut down they’ve not only done that but they’ve got me blackballed from any other services
Suggested solution:
Full refund of all monies that came into my account direct deposit as well as the amount of 1970 I have all of my communication with Green Dot Green Dot actually did not implement identity theft support until my case came about with him and Tony 2020 a complete retraction of whatever they've stated and lied about on my name and full acknowledgment that they were in the wrong
