My complaint:
I had issues with my bills I’ve paid for with my prepaid card, all my payments were reversed but never posted back to my account so I contacted the company and the corporate office they said there’s nothing they can do about it I printed out my statements and it shows that I had 18000 in my account from 33-3422 there was not a deposit date or any information regarding the 18,000 by 35 it says I had 22 dollars in my account how is that possible when there is no withdrawals or anything showing that I spent 18000 in two days , I’ve contacted the CPID . Also The FDIC and no response from green dot.
Suggested solution:
On the customer agreement and terms it states I am liable for up to 250,000