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Green Dot Bank complaint: Unauthorized Transactions

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Filed 12 Jun 2021 by Dewanda

I called to dispute two separate hotel booking transactions that were charged to my card on June 8th, 2021, they we both denied. I called the company multiple times to be hung up on and put on hold for almost an hour each time. When I was able to talk to someone, I was told that there wasn’t a specified reason as to why. I receive notifications when my card is used and I immediately called them to report the issue. I did not check into any hotel and for sure couldn’t check into two hotels on the same day!

Green Dot Bank complaint: Unauthorized Transactions
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