My complaint:
My green dot account has been closed for months and I want it to be opened again so I can have access to my funds.
Suggested solution:
I want them to open my closed green dot account because I’ve funds on it. Every attempts to login to the account was from me.
I had got a Green dot card for me to receive my stimulus check on and without me knowing they closed my account. And of course when they sent me the money. My account was closed so I couldn’t receive it. So when I called to speak with someone. It was some lady that BARELY knew English and it was a complete waste of time to be in hold for 27 min and then speak to someone thats just as lost as i am. They are a horrible company