Green Dot Bank complaint: Missing money from my account

Complaint from Mistytheshit reported on 05 February 2021 about Green Dot Bank

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My complaint:

There is money missing from my account that has no transaction history or authorization of a purchase or fee. Plus I reported a card loststolen on the 10th of January 2021 and they never cancelled or replaced card I had to call back on the 17th and speak to them again during that time several purchases were made and I lost $150. I filed a dispute which was denied and purchases are still being made with cancelled card number

Suggested solution:

Greendot needs to refund my money and credit my account. Also provide proof of transactions for missing money

Green Dot Bank complaint Missing money from my account
Green Dot Bank complaint Missing money from my account
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