Complaint: Missing money from my account

on 05 February 2021 about Green Dot Bank in category Banks

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My complaint:

There is money missing from my account that has no transaction history or authorization of a purchase or fee. Plus I reported a card loststolen on the 10th of January 2021 and they never cancelled or replaced card I had to call back on the 17th and speak to them again during that time several purchases were made and I lost $150. I filed a dispute which was denied and purchases are still being made with cancelled card number

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Justified complaint?

Suggested solution:

Greendot needs to refund my money and credit my account. Also provide proof of transactions for missing money

Missing money from my account
Missing money from my account
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