Green Dot Bank complaint: Bad coustomer service

Name: Bad coustomer service
Item: Green Dot Bank
Author: Brittany

Open 15 Jan 2021 151 views Banks

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Filed 15 Jan 2021 by Brittany

This guy scammed my bank account and has access to my money as well as my social security number and tax information. I didn’t receive my $600 stimulus payment due to this guy hacking my bank and stealing it. So is there anyway else you can send me my stimulus plz. I also attached a screenshot where I can’t access my account because he changed my email and phone number.

Green Dot Bank complaint: Bad coustomer service — Photo Brittany uploaded with this complaint

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Case details

Status: Open
Company: Green Dot Bank
Filed: 15 Jan 2021
Desired resolution: Canceling my whole entire GreenDot account completely where I have a new account number an new routing number and deal with the guy who acting like GreenDot scamming ppl and most and for all I would like y'all to refund me my $600 back because I temped to call y'all numerous times and explained to y'all wat was happening with my account and wat I wanted y'all to do and y'all completely ignore that situation and say if yu can provide yur information for a security check then im sorry we can't assist yu well first and foremost how can I provide y'all with it when the scammer scammed me and changed my phone number my email address my address everything on file.
Problem: Hacked account, stimulus payment taken
About: bank account
At stake: $600

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2021 Complaint filed and published
15 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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