Green Dot Bank complaint: they are holding my stimulus check

the IRS website states that they have deposited my stimulus check to my green dot bank account on april 30th of 2020. When i log on to my greendot account my stimulus deposit is not showing up anywhere. Its now may 4th, 5 days later and since the 30th I hav emailed their customer service 27 times ans i have called their customer service number over 100 times. My emailed were all ignored and I have not been able to speak to an actual person not once in all of those phonecalls. I have also filed a complaint once a day with the bbb. When i search onle there are 1000’s if not millions of greendot customers having the same exsact problem as i am with this company. Like the rest of america i am desperate for the stimulus money. they havnt even done the least, like issue a statement so us customers can know whats going on. As soon as im able to see and access my stimulus money I plan on closing the account. shame on them. this is unexseptable. im including a picture of the status page of my stimulus check on the irs website thank you for your help