Filed 15 Apr 2020 by RAdallas
I disputed 2 charges on my card, they settled one and added the amount to my card, not the other one. I also changed my address online, as I had recently moved they told me I needed to send them a picture ID with my new address, I do not have a new ID yet as I cant get to the BMV due to the COVID 19 pandemic, I am staying home and staying safe. They haven’t reinstated my card yet. I have tried numerous times to contact them by phone, to no avail, I was put on hold as long as 91 minutes.
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