Green Dot Bank complaint: Holding my money

Name: Holding my money
Item: Green Dot Bank
Rating: 1
Author: Sunshine69

Open 5 May 2020 316 views Banks

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Filed 5 May 2020 by Sunshine69

I registered my greendot unlimited card and then deposited $300 on it. Then the next day when I tried to pulse money out it told me I had a security lock on my card. But when I called greendot after the recording informed me I had a security lock it told me to go online to resolve it. I couldn’t resolve it online nor could I speak with a live person.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 5 May 2020
Rating: 1/5
Desired resolution: Give me my cash. Then I'm cutting up my card. I no longer want to do business with them.
Problem: Security lock on card blocks deposited funds
About: prepaid card
At stake: $300

Progress

Filed
Company notified
Company replied
Resolved

5 May 2020 Complaint filed and published
5 May 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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