Green Dot Bank complaint: New need card

Name: New need card
Item: Green Dot Bank
Rating: 1
Author: cayla29

Open 4 May 2020 281 views Banks

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Filed 4 May 2020 by cayla29

I haven’t used my card in a year I threw it away and I don’t remember the phone number on the account. I verified my social security card and birthday so y are they trying to hold my stimulation money. All because of a phone call.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 4 May 2020
Rating: 1/5
Desired resolution: Send me a new card to my new address. They should see that I haven't used the card in a year. I don't know we're they card is. Y they want send me a new card.
Problem: Stimulus money held over phone verification, card refused
About: replacement card

Progress

Filed
Company notified
Company replied
Resolved

4 May 2020 Complaint filed and published
4 May 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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