While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Rebecca Jackson on 06 May 2020 about Green Dot Bank.
I did a $1205.00 money transfer to my PayPal account and when I noticed it was going to take 5 days I disputed the transaction because they dont offer a stop payment option. That's been a week ago and now... Read more
Complaint from jamiewaldon316 on 06 May 2020 about Green Dot Bank.
Had our income tax deposited on a card. My husband lost the card and cancelled the account and they said they would send me the check. Well I can’t get to a real person, and have no idea what’s going... Read more
Complaint from Erikagray on 06 May 2020 about Green Dot Bank.
I had my direct deposit submitted on April 30th it is now may 6th and it has yet to show in my account I havent tried every Avenue to contact green dot support for help however iam unable to contact... Read more
Complaint from Jaton on 06 May 2020 about Green Dot Bank.
I had some fraudulent transactions made on my card so it was deactivated. I’ve been waiting over 10 days for a new one and still haven’t received I’ve emailed and called to speak to someone and today had to have... Read more
Complaint from Pissed the fuck off on 06 May 2020 about Green Dot Bank.
Can't contact live customer service help. My deposit is missing. Can't resolve the issue because everybody is on vacation. Read more
Complaint from Sarahrlove on 06 May 2020 about Green Dot Bank.
I've had a total of $1745.44 stolen from my account, and I've received no phone calls requesting my identification, NOR have I been shown any kind of proof they're actually investigating the claim. I've received 2 emails back saying 2... Read more
Complaint from DIAVARCA60s on 06 May 2020 about Green Dot Bank.
Since I opened up my Checking account with Green Dot Bank all I have received are misrepresentation they say they post your checks as soon as they are received but that is not true at all when I was with... Read more
Complaint from tmopitz2001@yahoo.com on 06 May 2020 about Green Dot Bank.
Since you have the cards blocked right from the start it makes it so you can't get through to talk to you. I tried to send my ID and when I entered my card number it didn't know that card... Read more
Complaint from Paypalsupport on 06 May 2020 about Green Dot Bank.
I was attempting to use my Greendot credit to pay balance on PayPal but pay pay does not accept this form of payment anymore. Any assistance on how I could receive credit on my card would be appreciated. Tried to... Read more
Complaint from Gato8969 on 05 May 2020 about Green Dot Bank.
I haven't been able to talk to no one like at all it agrivating my soul Read more
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