While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from jeanbeech55@gmail.com on 11 October 2020 about Green Dot Bank.
I had 3 different Greendot cards with mutable fraud charges by Google Play. I was notified by The Attorney General that my identity was stolen over a year ago. I started buying Greendot to protect my checking and savings... Read more
Complaint from Stephaguilar85 on 11 October 2020 about Green Dot Bank.
So I was deposited my last check on 9-23-20 at 12 in afternoon on the morning of the 23rd I was picked up for a failure to appear before my check was deposited when they picked me up they woke... Read more
Complaint from Paulandbev on 11 October 2020 about Green Dot Bank.
My online account was hacked and they took all my money out and all greendot can do is say we will look into it and that will take 14 days then 14 days to mail a check.what are u supposed... Read more
Complaint from Jeffrey on 11 October 2020 about Green Dot Bank.
I have been waiting weeks to receive my replacement card, after my current card expired on 93020. I ordered it 92220. It is now 101120 and still have no card. When I ask where it is, customer service ( in India )tell me... Read more
Complaint from MaDonna on 11 October 2020 about Green Dot Bank.
I checked my account as I always do and noticed their was $95 dollars missing from my account. I logged into the Greendot app and their it was a pending transaction out of California to a Vital Energy Strength. I... Read more
Complaint from Jaycuatro on 10 October 2020 about Green Dot Bank.
I lost my gobank card and ordered a new one. Because greendot promotes this service as an account, providing a checking account number and routing number, and because you can pay Bill's using the account number as well as... Read more
Complaint from Jeffwwood86 on 10 October 2020 about Green Dot Bank.
Every time I call support to ask why my direct deposit isnt posted I get it later than ever. I started out getting my direct deposits Tuesdays. Then one week it was late and I called support to check why... Read more
Complaint from tamisisco on 10 October 2020 about Green Dot Bank.
My paycheck goes on my Green Dot card every 2 weeks. September 30 my paycheck was deposited and immediately someone took$107.64 off my card. All it said was online empir. I have no auto payment or have a clue... Read more
Complaint from Pissedoffx100 on 10 October 2020 about Green Dot Bank.
I used greendot for a few months, in that time frame I used the cash back program rewards i earned up tp $120 in rewards, I stopped using the card becaaue it charges $5 ro add money and $7.99 a... Read more
Complaint from EAMpadilla on 10 October 2020 about Green Dot Bank.
Yes I called my green dot card customer service to let them no if a pending charge that I never maid,I explained to customer service wat the problem was and if they could stop payment to this company,but was told... Read more
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