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Green Dot Bank complaint: Unauthorized transactions

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Filed 11 Oct 2020 by Stephanie

So I was deposited my last check on 9-23-20 at 12 in afternoon on the morning of the 23rd I was picked up for a failure to appear before my check was deposited when they picked me up they woke me up outta my sleep and gave me no chance to grab any my belongings and immediately put me in handcuffs so when I was released and got out on the morning of the 26th I got out only to find out that my bank acct was emptied out left with only 17$ so my whole $714 check was used while I was incarserated unauthorized green dot reinbursted me for partial amount and few of the transactions but there is still like $440 that they decided to denied me but I don’t get how that is if they actually granted me refund for some not all transactions made cuz all of them where made from night of the 23rd to the 24th and there reason was because they didn’t see no declined purchases so there for they had pin so they think I was aware or authorized it but they don’t understand they gained access to my wallet by taking out of my girlfriend’s possession cuz on night of 23 unfortunately my gf died of an overdose and they gained access to my pin by going through my belongings and they are upset with me for what happen to my gf even tough I was incarserated when it happened so they not only emptied out my bank card stole my only form of identification and vandalized my car to where I couldn’t drive it back home because I planned on going back to California but they made it impossible for me to do leaving me broke no i.d and with a car that I now could not drive back also due to me being in jail I list my full time job due to not being able to make it to work I don’t have any other income and this has effected me more than u can imagine I worked hard for that money for them to have just took it upon themselves to clean me out leave me with absolutely nothing and if green dot approved me getting some of my money how did they come to terms that they would denied me the rest of what was charged and used while I was still in jail if obviously none of the transactions were me cuz my card was emptied out by the 24th and I was released early morning on the 26th now I don’t know who did it all I know my girlfriend was dead and I was left with nothing and the family send me few threatening texts so just didn’t know why they would do such a thing but if I was in jail and they took my wallet from my dead gf possession then took it upon themselves to go thru my personal belongings to gain access to my pin how am I being denied the rest of my funds that were used fraudulently without my knowledge and consent is not fair to me at all iam already dealing with so much as it is and being that they tried to leave me basically stranded in North Dakota with almost making it completely impossible for me to get back to California I’ve had to jump through hopes to get back with no I d and no money do I can’t believe they approved part of the transactions and not all of I was in jail from 23rd to 26th obviously none where from me I have tried several times and IAM in desperate need of the rest of my funds this has hurt and effected me a great deal and I really need this resolved I have been going thru hell and back over this situation while having to mourne for my dead gf I did not authorize anyone use of my funds card or acct and I was victimized of fraud on me due to me going to jail and with my gf passing she wasn’t able stop them from taking my card out her possession due to her loosing her life later that day I need my funds it’s all I had to support my self and live off of until I got back to Cali and got myself another job due to not having it been suffering not having money to eat or support myself and had to jump through hurdles to obtain my plane ticket which costed me 600$i need u guys to fix this

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