Green Dot Bank complaint: Theft Fraud

I had 3 different Greendot cards with mutable fraud charges by Google Play. I was notified by The Attorney General that my identity was stolen over a year ago. I started buying Greendot to protect my checking and savings accounts. Google Play hit all three different cards mutable times for Hundreds of dollars. The first complaint I turned in we $248 I believe that’s correct. I was told it was found to be accurate. I am chronically ill and old. I would never pay money to play a game unless it paid back as in Gambling. I did not accept their determination. The next card they realized the motible charges. Almost Two months has passed. Every time I call the Greendot card Representative I am told a different story. Yesterday I was told that they had credited me some money until the dispute was final. They would not tell me the amount or which card it was on. I downloaded the Greendot app I could not find anything. I opened a live chat and again I was told something different. I got upset and asked why I was always being told something different. Greendot ended the Chat