Green Dot Bank complaint: Blocked Card

I purchased a green dot card in July 2020 I bought the card ,put money on it ,registered the card and tried to use it immediately the card was blocked I never got to use it. I uploaded the information like u said to be verified I’ve done that twice since July. My card is still blocked and it’s Oct, 2020 . Now again like I said I registered the card the same day I bought it if my information was not correct the system would not let me register the card.. Correct?? I tried to use the card the same day right after I registered the card n immediately blocked it.And when u call the card it’s states that I have suspicious activity on the card there is no activity on the card ONLY U GUYS TAKING MONEY 7.95 for a monthly fee on an account that I’m not using on an account that’s blocked… I would like my money posted back to my account right away.. I’ve called and called and called 866.795.7597 your representatives are very disrespectful all the time the hang up and u never get what u want done. If my information was incorrect Greendot usually let u use the card for purchases only I didn’t have that option at all .