Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Missing bill money!

Complaint from Coney23rd on 10 October 2020 about Green Dot Bank.

I was texted saying someone was trying to spend 500$ in a Walmart super store in Miami Florida when I was at work in Lancaster Pennsylvania and was asked if I was trying to make that purchase. I text back... Read more

Comments: 0
Rating:

Money kept from me for no reason

Complaint from kingtutt916 on 09 October 2020 about Green Dot Bank.

Funds thats okay look they closed.my.account for no reason at all in my eyes they said that there was a check that was altered but cashed it with no problem at all so then I deposited one of my self... Read more

Comments: 0
Rating:

Scam

Complaint from Janine Schulz on 08 October 2020 about Green Dot Bank.

I applied for a loan. Steven Smith called me. And said I had to send $3000.00 to fix my credit score. So.i did. Was suppose to receive. $25,000 Monday morning. Well guess what no money and phone number disconnected. Police... Read more

Comments: 0
Rating:

Locked account

Complaint from Bump104 on 08 October 2020 about Green Dot Bank.

My greendot account had been locked for no reasons and I have all my money inside my greendot account, I can’t eat neither pay my house rent because I save all my money in my greendot account, I have been... Read more

Comments: 0
Rating:

Deactivated my card with money on

Complaint from Contay45 on 08 October 2020 about Green Dot Bank.

On Tuesday October 6 2020. GreenDot deactivated my card. Then they have taken 10.00 dollars on October 6 2020 And then again on Wednesday October 7 2020. They refuse to give me my money. Read more

Comments: 0
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Monthly fee

Complaint from BODIES21 on 06 October 2020 about Green Dot Bank.

How am I getting a fee, pretty sure I accumulate and send more than the minimum Read more

Comments: 0
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Account blocked

Complaint from Jtanksmith97 on 06 October 2020 about Green Dot Bank.

My wife called and some how got my account locked, I thought it was policy that I would have to give full authorization ? I was not present and it was a female voice on the line. I'm... Read more

Comments: 0
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Davtrow

Complaint from NickYoung85 on 05 October 2020 about Green Dot Bank.

I tried to log in my account and it says my account has been closed and I have some funds inside my account. Please I want it to be open with immediate effect because of my pay. Read more

Comments: 0
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Stolen money

Complaint from sa1lorb0i65@gmail.com on 05 October 2020 about Green Dot Bank.

Nine days ago Green Dot Customer support informed me that my account had been closed and a refund check would arrive in 8 - 10 business days. Today I called Customer Support and a balance still shows on my... Read more

Comments: 0
Rating:

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