While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Cranechris44 on 12 August 2020 about Green Dot Bank.
my card issues with usernamespasswords email addressesphone numbersand unable to login because of this information being hacked and unable to access the codes for login,and a live person was very rude and refused to change my information i used to... Read more
Complaint from aaricaparker@gmail.com on 12 August 2020 about Green Dot Bank.
I began a business and I've been impacted by the covid 19 pandemic, well SBA was very helpful in aiding me a loan to stay afloat during these hard times and Green Dot froze my loan deposit Read more
Complaint from ellieb2013 on 11 August 2020 about Green Dot Bank.
A ear after i opened my acount wiyh green dot bank u lost my bank card and could not log in online as i coild notremember my ccv, There was ten and is still now no living person taking their... Read more
Complaint from Kgirl3452 on 11 August 2020 about Green Dot Bank.
I recently had to file my card lost or stolen and block it and I'm not able to get on the phone with a live person. I do not remember my username or password and I do not have the... Read more
Complaint from Taione on 10 August 2020 about Green Dot Bank.
I put $60.00 on a prepaid Green dot card.and left to pay my cell phone bill. After arriving at Metro PCS my card was declined. The balance then showed as $12.00 I called the company and they stated that it... Read more
Complaint from crallen089 on 10 August 2020 about Green Dot Bank.
I have been using my greendot card to get my paycheck deposited for almost 4 years now. I was out of work for 2months due to the covid. I went back to work 2 weeks ago with the same employer,... Read more
Complaint from Tamara0612 on 10 August 2020 about Green Dot Bank.
my account is blocked and i have all my money in my account it says i need to verify its me yes i recognize the transaction on my account no fraudlent activity or anything Read more
Complaint from josajoeomatic on 09 August 2020 about Green Dot Bank.
I put twenty dollars on my card at doller genral an yall want release my money I've got recept Read more
Complaint from Moonchild84 on 09 August 2020 about Green Dot Bank.
They r frauds-- I have filled compliant with BBB and i need some guidance I always used greendot Till now Id sent Refuse to release funds Saying its been redflagged How is it redflagged When i have proof of who i am Plus RI STATE TAX ALREADY DEPOSITED... Read more
Complaint from Mrs. Ceja on 09 August 2020 about Green Dot Bank.
I called the fraud department or the claim department and let them know that I have purchased three cards and I wanted to cancel the transactions in the cards free cards that I had purchased so I can purchase a... Read more
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