Green Dot Bank complaint: i been trying but so far failed yo get my money out of GREEN DOT

A ear after i opened my acount wiyh green dot bank u lost my bank card and could not log in online as i coild notremember my ccv, There was ten and is still now no living person taking their phone, I wrote emails to then asking them to help me log inbut tey never answered,I am a writer regulaely geting royalty payments frommy publisher kindle books,amozon and i ha asked them to depositthis money in gtreendot, i kepthoping i would find a way to get my money bacj from breen dot nut i never did,As i amover 70, dusabled, living onmy social secirity u need this money to improve my lifestyle, Finally this year i sent them avt 5 emails asking for my money sent to me ortransferong it to my new bankres[onse, I wento police and they rold me befire i filed a criminal complaint ot werntocourt i shoulk you toget in touch with them for mr,sincerely eleanot morris wu