Green Dot Bank complaint: I was cheated
Filed 10 Aug 2020 by Taione
I put $60.00 on a prepaid Green dot card.and left to pay my cell phone bill. After arriving at Metro PCS my card was declined. The balance then showed as $12.00
I called the company and they stated that it was because I got the card in February I was being charged $7.00 per month. The card had no balance. The point in having a prepaid is defeated. I spoke to a supervisor, she said to file a complaint I have to write a letter to get a complaint form, wait for that, then recieve said form but anything after the form is a secret. She said all I could get is about $15.00. I am homeless $48.00 is a lot to me. The phone is literally a lifeline.
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