Missing money
Complaint from Cash on 14 August 2020 about Green Dot Bank.
I upload money with a moneypak card and it was never put on my card not even in my transaction history but it’s saying it was uploaded on aug 12 Read more
Green Dot Bank complaints
Green Dot Bank Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Green Dot Bank complaint process
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Green Dot Bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Green Dot Bank complaints chart
We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
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Green Dot Bank complaint statistics
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
1687 ratings
Green Dot Bank reviews: (1687)
Authentic experiences shared by our community for your benefit.
Account is locked
Complaint from Dkopek12 on 13 August 2020 about Green Dot Bank.
It’s now been 6 days when I was told it would only take two days to verify my Id the first 7 reps I talked to didn’t give me correct information said only needed my Id then 5 of them... Read more
Unable to get assistance
Complaint from dollars on 13 August 2020 about Green Dot Bank.
I purchased a prepaid moneypak for the very first time for $200. I didn't realize that the numbers could be scratched off so easily. As a result I was unable to use the card. I no longer have... Read more
Unblock my account release my money 4000 dollars
Complaint from David Stanford Jr on 13 August 2020 about Green Dot Bank.
They have block my account and will not release my money to me I've called him several times I've sent them copies of my i d like to ask for my Louisiana state ID I didn't send copies of you... Read more
Green dot toook my money
Complaint from Jesssexy55 on 13 August 2020 about Green Dot Bank.
I can't get in my GreenDot account and u sstole my. Money Read more
Unblock my account
Complaint from ABertel1986 on 13 August 2020 about Green Dot Bank.
I have alot of money on my green dot account and they blocked my account. I am so mad and want this issued resolved asao please. I domt have time for these games by this company Read more
I cancelled my card
Complaint from Notsure on 13 August 2020 about Green Dot Bank.
I cancelled my card because I lost my card so I called green for an later found the card it had about 250$ left on the card I called the customer care number but never received my money Read more
locked account
Complaint from Juanita J on 13 August 2020 about Green Dot Bank.
Go bankgreen dot corporations bank has locked my account for the past 2 months already. They asked me to verify my account informations which I have already done. I've sent in my photo id, even my employer has ed myself... Read more
Account being blocked pending further review
Complaint from Paulminier on 13 August 2020 about Green Dot Bank.
I can't access my fund due to my account being under review Read more
Froze my account
Complaint from Minjex33 on 12 August 2020 about Green Dot Bank.
Due to Covid, my business received a loan from the SBA and was deposited into my GoBank (Green Dot Bank) account. They have frozen my account and will not let me access my funds. Since then, I have spoken to... Read more
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