Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Dispute denied

Complaint from Tamara72 on 20 November 2020 about Green Dot Bank.

I opened a green dot account so I could get my stimulus check direct deposited. I never recieved my card. I've ordered 3 and never recieved them. I logged in to get the number to co tact green dot and... Read more

Comments: 0
Rating:

UNFEEEZE OUR ACCOUNT

Complaint from cliffcud68 on 20 November 2020 about Green Dot Bank.

I have power of attorney over all of my brothers affairs and bank accounts because he is incarcerated. I filed for his stimulus money as he asked me too and as soon as the money is deposited into the... Read more

Comments: 0
Rating:

Venmo transfer to closed Gobank card (greendot)

Complaint from mikesain.mdi on 19 November 2020 about Green Dot Bank.

I had $329 transferred from venmo to gobank a Green Dot company. I meant to have the money transferred to my bank account with Oregon Community Credit Union but did not see the second asking me which bank and... Read more

Comments: 0
Rating:

Cannot activate giftcard

Complaint from cindygrace1 on 19 November 2020 about Green Dot Bank.

I received a GreenDot Visa reloadable card for my birthday it was purchased at a Dollar General. The card failed to activate customer service number is useless as you cannot speak with up live person and can't make inquiries if... Read more

Comments: 0
Rating:

$500 stolen by greendot

Complaint from AngelaMullinax on 18 November 2020 about Green Dot Bank.

On oct. 05, I purchased a reloadable green dot card, adding $500.00 to the card. My receipt shows the transaction. . At home I tried to activate the card to no prevail. I contacted green dot and was told to... Read more

Comments: 0
Rating:

fraud

Complaint from Truckermini4 on 18 November 2020 about Green Dot Bank.

I have been calling since 11520 about someone stole my paycheck and can not speak to a human .I have email n no one wants to help me about this situation green dot said I should talk to my employer... Read more

Comments: 0
Rating:

Bad customer service

Complaint from Brillonchris on 18 November 2020 about Green Dot Bank.

I tried to use the green Bank app but it would not accept like Catholic so I tried to reset and it would not send me a code either to my phone or to my email after doing that 6... Read more

Comments: 0
Rating:

Unauthorized transactions 4 of them

Complaint from Steve and Robin on 17 November 2020 about Green Dot Bank.

I have 4 transactions on my account that My wife and I didn't Authorize.. We filed a dispute as we was told to do.. I called Green Dot today and a recorded message said our dispute was denied... I was in hold again... Read more

Comments: 0
Rating:

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