While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Keepin Kleen on 17 November 2020 about Green Dot Bank.
I received 4 payments through quickbooks. Which quickbooks took my deposit and placed on a green dot card. The last four digits are 9437 I never received this card. Read more
Complaint from Ethana217 on 17 November 2020 about Green Dot Bank.
On July 23rd 2020 I recieved a direct deposit into my account. After reviewing my account my direct deposit was transferred into a closed account which my current card had replaced. Its been almost 4 months and i have... Read more
Complaint from dalenbond007 on 17 November 2020 about Green Dot Bank.
On October 1st I noticed a transaction that was not mine. So on October 3rd I called to file a dispute on the transaction. I was informed I had to cancel the card before I can file the... Read more
Complaint from Keambrown on 17 November 2020 about Green Dot Bank.
My account was Lock and closed my direct deposit is from Allstate life insurance. I had a direct deposit to my account your company said it was rejected and sent back to my sender. my sender said that... Read more
Complaint from Momboy02 on 17 November 2020 about Green Dot Bank.
I sent out money with my Paysend app and they declined it and greendot haven’t refund me yet Read more
Complaint from Jtara on 16 November 2020 about Green Dot Bank.
I bought 4 gift cards for my kids Christmas added $50-$100 on each we got locked out, kids never got to use I got scammed. No live person to help resolve. I now warn everyone against Green dot. Read more
Complaint from Never again 1 on 16 November 2020 about Green Dot Bank.
So I purchased a green dot card So I could pay my car note online After registering my card Which took up to 24 hours to do I was told that I can only use my card for instore... Read more
Complaint from krissy4040 on 16 November 2020 about Green Dot Bank.
I file a despite with green dot and they email me back and said they did not find any fraud on my account but there was from cash app and I don't have cash app I email them back... Read more
Complaint from Robert 62164 on 15 November 2020 about Green Dot Bank.
I detect a suspicious fraud in my account Read more
Complaint from BlaireEdwards85 on 15 November 2020 about Green Dot Bank.
My card was stolen and file a police report and I gave it to green dot and file dispute they defined my dispute and now police are involved and what to take legal action on green dot Read more
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