Complaint: Unauthorized transactions 4 of them

on 17 November 2020 about Green Dot Bank in category Banks

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My complaint:

I have 4 transactions on my account that My wife and I didn’t Authorize..
We filed a dispute as we was told to do..
I called Green Dot today and a recorded message said our dispute was denied…
I was in hold again for about an hour before I could speak with someone…
Once they answered… It’s so hard to understand them..
I asked to speak to a supervisor in regards to this…
Another 30 minutes and finally able to speak to one.
Well… Still hard to understand…
She couldn’t tell me why these were denied.
Fake company was called stole $59.99
Another fake company was
Shopdesigns. Stole $49.99
Zeeteez Club for $69.99
And last fake one is Europeanhand for $.99..
I asked how was they able to pay these fake accounts..
She couldn’t answer that..

0 0 votes
Justified complaint?

Suggested solution:

I told them I was going to hire a lawyer and sue them if my money isn't in my account today..
That didn't bother her...
I just want my money back is all.....

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