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Green Dot Bank complaint: Venmo transfer to closed Gobank card (greendot)

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Filed 19 Nov 2020 by Michael

I had $329 transferred from venmo to gobank a Green Dot company. I meant to have the money transferred to my bank account with Oregon Community Credit Union but did not see the second asking me which bank and or card. The money was instantly transferred to a card I still have but is inactive. I have contacted GreenDot Bank email I have chats with venmo for 3 days. I do not understand how the money was transferred to an inactive card and it went through I cannot access my account using my login information on gobank AKA GreenDot Bank and keep receiving the same instructions by email to call the number on the back of the card I called the number I enter my information and it hangs up says I do not have an account.

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