My money
Complaint from DesiraeB on 17 August 2023 about Green Dot Bank.
I can't use my cars I can't access my.money I need to pay rent Read more
Green Dot Bank complaints
Green Dot Bank Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Green Dot Bank complaint process
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Green Dot Bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Green Dot Bank complaints chart
We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
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Green Dot Bank complaint statistics
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
1687 ratings
Green Dot Bank reviews: (1687)
Authentic experiences shared by our community for your benefit.
Withholding access to my money
Complaint from 1965RABaker on 11 August 2023 about Green Dot Bank.
I have been a greendot (Walmart moneycard) customer for over 10 years. I have my check deposited by direct deposit bi weekly. For the last week I have not been able to withdraw any of my funds. Each time ... Read more
can't access account
Complaint from Mrlewis508 on 10 August 2023 about Green Dot Bank.
I have not been able to use or access my money in my green dot account for the last 3 days. Read more
fraud
Complaint from charles rountree on 07 August 2023 about Green Dot Bank.
i called and told you to deactivate my debit card when i found out mastercard and visa are free prepaid debit cards and you are taking another company,s product and adding a fee this has been turned into walmart ,visa and... Read more
Haven't received my debit card even though I paid for rush delivery
Complaint from Sonyamoore75 on 05 August 2023 about Green Dot Bank.
I reported my card as lost to Green Dot on 7-26-2023 and I paid the $15 to have it rush delivered, along with the $5 replacement fee which I was charged twice. Today is 8-04-2023 and I don't have my... Read more
Stolen money
Complaint from Scuffy2234 on 01 August 2023 about Green Dot Bank.
I recently did a dispute on charges I did not do I was not refused an a thorough investigation was not done I have proof of it I have phone calls that I recorded with them saying it was denied... Read more
Unauthorized transaction charges dispute
Complaint from Myronenko on 29 July 2023 about Green Dot Bank.
I received my taxes on a green dot prepaid card. For $7,600 on the 3/8/23 and on 3/15/23 through 3/18/23 In L.A county there was over $3,400 of unauthorized charges were made. $1300 in store purchase was made at Best... Read more
Scam
Complaint from Hanaasalah15 on 25 July 2023 about Green Dot Bank.
I bought greendot reload depit card and the same day activation l found there's no money on it. I called them but they said someone take my money and we can't give you a refund and refused to give... Read more
Hacked Account
Complaint from Peay45 on 23 July 2023 about Green Dot Bank.
My Greendot account got hacked and the details are being changed, both email an phone, including the user ID an password Read more
I purchased a card and it didn't work I put 500 on it and I still not understanding why I never received my money I sent everything that was asked
Complaint from Twana elzie on 20 July 2023 about Green Dot Bank.
I purchased a card and it didn't work I put 500 on it and I still not understanding why I never received my money I sent everything that was asked Read more
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