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Green Dot Bank complaint: Unauthorized transaction charges dispute

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Filed 29 Jul 2023 by Shannon

I received my taxes on a green dot prepaid card. For $7,600 on the 3/8/23 and on 3/15/23 through 3/18/23 In L.A county there was over $3,400 of unauthorized charges were made. $1300 in store purchase was made at Best buy and 4 different ATM withdrawals for $403.50 and $178 in store purchase made at target All made in L.A county area and Not one Red flag on any unauthorized made.

But in Bakersfield where I live and my card issued to me I tried to buy a truck for $900 and pay my motel and a couple other purchases I was Red Flagged 3 times and I had to verify my ID and to do that I had to show 2 proofs I’d and my green dot card at the bank. Chase Bank and Bank of America just to pay my motel and get $900. It was 2hrs each time.

I file a dispute with green dot and they denied me 4 times and said I authorized these transactions and closed the case and that’s it. I want my money I didn’t do these transactions and I want my money. Please help me

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