Green Dot Bank complaint: Withholding access to my money

Complaint from 1965RABaker reported on 11 August 2023 about Green Dot Bank

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Complaint resolved
Complaint closed

My complaint:

I have been a greendot (Walmart moneycard) customer for over 10 years. I have my check deposited by direct deposit bi weekly. For the last week I have not been able to withdraw any of my funds. Each time I call, they give me the same sad excuse that they are having a glitch and will be back up shortly, and within that day. Calling corporate is useless , put me on hold for 45 min before hanging up.

Suggested solution:

Releasing my funds today

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