While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Donaldsonmary952@gmail.com on 18 July 2023 about Green Dot Bank.
Purchased card try to activate on line and with customer service .card not working .filed fraud case with green dot they refused to give me my refund saying the pin was shared.i have possession of my card . Read more
Complaint from Chelly391 on 17 July 2023 about Green Dot Bank.
My account was locked after my deposit and tax refund. Customer service asked for my ID twice but denied it and disconnected the call. Now I have called back six times and My account is now closed, and they have... Read more
Complaint from carmelochris12@yahoo.com on 16 July 2023 about Green Dot Bank.
Ok my tax refund went into a greendot account that was issued in the mail and last weekend I noticed there was 100 transactions on my account that all added up to $4,236.. and I didn't make those transactions so... Read more
Complaint from Rather not say on 14 July 2023 about Green Dot Bank.
The attached card was sent to my address. I did not request a card. Your customer service phone number and its s are horrible. The recorded message does not say how much of a wait time there... Read more
Complaint from Lexir1955 on 10 July 2023 about Green Dot Bank.
Im block out my account since the 16 of last month I been calling every day I been sending my id picture to verify who I am. Im still getting no any type of help. I'm being told over over... Read more
Complaint from Jnkrickus on 10 July 2023 about Green Dot Bank.
I got a green dot card to pay a bill. I activated it and sent pics of my i.d. the system keeps telling me it's not legit. It can't read it or whatever. I have submitted over 25 times. I'm... Read more
Complaint from rw926547@gmail.com on 08 July 2023 about Green Dot Bank.
So there were two unauthorized charges on my account because somebody used my debit card without my authorization and it was totally 200 and something dollars so they sent me the dispute form and on the dispute form it says... Read more
Complaint from Krakes on 04 July 2023 about Green Dot Bank.
I've asked on several occasions for my bank statements from August 2020 to October 2021. I have received these statements on several occasions but they are inaccurate. I'm missing all my hotels on the bank statements. I talked to them... Read more
Complaint from Jessica Harris on 01 July 2023 about Green Dot Bank.
I was told from the IRS that green dot bank was responsible for my tax money coming to me but I never received anything. And the routing and account numbers are wrong on my tax form. So I’m trying to... Read more
Complaint from jmccade1973 on 30 June 2023 about Green Dot Bank.
On 9 June 2023, I made a bank transfer from my Walmart Money Card account, Green Dot Bank, Routing Number 124303120, for the amount of $201.00 and another transfer for $250.00 on 12 June 2023 from the same bank. Both... Read more
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