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Green Dot Bank complaint: Lost Money Transfers

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Filed 30 Jun 2023 by Jake

On 9 June 2023, I made a bank transfer from my Walmart Money Card account, Green Dot Bank, Routing Number 124303120, for the amount of $201.00 and another transfer for $250.00 on 12 June 2023 from the same bank. Both transfers were to my Chime account from The Bancorp Bank, N.A., 6100 S Old Village Pl, Sioux Falls, SD 57108, Routing Number 031101279. As of today, 27 June 2023, both Chime and The Bancorp Bank claim they have not received the transfers, but Green Dot Bank claims they have. My Walmart account has had the money deducted from my account. The first transfer was on 16 June 2023 (verification code: V1V0N-FW84B) and the second transfer was on 20 June 2023 (verification code: V1Y8K-9RGJY). I called the Walmart Money Card customer service department this morning and they claimed that both transfers were completed successfully. I then called Chime customer service and they claimed that neither transfer was showing in their system.

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1 comment

  1. jmccade1973

    It has been two weeks since I called Green Dot Bank and Chime. I called both again this morning ( 30 June 2023) and neither of them knew where my money transfers went.

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