While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Dreday49 on 30 August 2023 about Green Dot Bank.
I am unable to access my account because green dot put a freeze on my account said my information was wrong. SoI reported the incident on July 3rd and to the day I have Not been told what is... Read more
Complaint from Cright on 29 August 2023 about Green Dot Bank.
I cannot withdraw my direct deposit money!! Read more
Complaint from Mona today on 29 August 2023 about Green Dot Bank.
August 9 2023 I had a fraudulent transaction on my account from Microsoft store. I called green dot to dispute the charges. The rep said no problem and deactivated my card. Then supposed sent me out another card. The card never... Read more
Complaint from Obapplepie on 28 August 2023 about Green Dot Bank.
I'm one of the customers who has lost access to their money through this company. I have $500 in my account and have been unable to pay my bills or get gas. Read more
Complaint from LukeC on 28 August 2023 about Green Dot Bank.
My card has taken my direct deposits and I have money in the vault and it denies me my money Read more
Complaint from Erik newsom Williams on 25 August 2023 about Green Dot Bank.
Withholding my deceased son money after presenting death certificate and other documents. Read more
Complaint from ksousa93 on 24 August 2023 about Green Dot Bank.
There is a Vault function on the Green Dot App that I use. I stash money in there to help not over spend because the function halts a transaction attempting to retrieve extra funds. I had $1,000 in my Vault... Read more
Complaint from Storyofmylife999 on 22 August 2023 about Green Dot Bank.
I have an account with green dot. I had $1400 in available funds yesterday. Did not use the card and card was locked.. checked the app later in the day to discover all my money gone. No new charges, no... Read more
Complaint from Glitterbear on 20 August 2023 about Green Dot Bank.
I got my 2022 taxes on my green Dot bank account but now it says that my account has been closed and my taxes are on my closed green Dot account. And I can't ever get ahold of anyone... Read more
Complaint from TSTORM45 on 18 August 2023 about Green Dot Bank.
They overdraft me 371 they did not come to phone had me on hold for hours poor customer service Read more
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