While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 15, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Pony up my dough on 20 May 2020 about Green Dot Bank.
Green dot has made it impossible to unlock my account which they locked due to suspicious activity. Well before I get to far into this shouldn't they have put a hold on the account until they personally talked to me?... Read more
Complaint from Farrell123 on 19 May 2020 about Green Dot Bank.
I set up a greendot account to direct deposit my unemployment. My direct deposit was successful however u was told I had to wait for my card to use the 6,003 dollars I have in there. Before my card even... Read more
Complaint from Vhund on 19 May 2020 about Green Dot Bank.
Approx 4 months ago I received a GreenDot bank card, because I had a banking account I did not activate it and actually threw the card away. Fast forward to April 15 2020, for some unknown reason the IRS... Read more
Complaint from rlewis1213 on 19 May 2020 about Green Dot Bank.
I've tried reaching Green Dot but cannot get through. Trying to get a replacement card since my old card was stolen. I know my stimulus check went to the card but again I cannot get anyone to help me. I'm... Read more
Complaint from Angela Harris on 19 May 2020 about Green Dot Bank.
Green dot is not letting me pay my bills with the money I added on there I work hard for mine and I have bills and they not letting me talk to customer service about it Read more
Complaint from Jngerhart on 18 May 2020 about Green Dot Bank.
I filed a dispute w greendot re 2 PayPal transactions that went thru our acct that we never authorized, I was told it would b resolved within 72 hrs. Now it is 9 days later our card has been locked... Read more
Complaint from Kyle on 18 May 2020 about Green Dot Bank.
My account has been blocked for days for reasons i have yet to discover because they have no customer support what so ever. I cannot feed my family, pay bills, put gas in my car. Nothing. This happens about once... Read more
Complaint from abramlett06 on 18 May 2020 about Green Dot Bank.
Case: 38839016 I have been an inpatient since Jan 21, 2020 at a lockdown facility. My tax return was sent to an address that did not belong to me and was stolen. The thief spent my entire tax return.... Read more
Complaint from Madaf on 18 May 2020 about Green Dot Bank.
I want to know where my card was sent to and I haven't received it yet Read more
Complaint from Junebugcradle on 17 May 2020 about Green Dot Bank.
I opened a GD card to receive my benefits on as I have a shared bank account with my husband but didn’t want my money to be put into that account. Before I even received my GD card my benefits... Read more
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